Portal Password Settings
When setting up a client to login to the portal, you can define an initial password:-
Go to the "Password Security" page on the side-bar.
Here you can nominate if the user can change their password and also set the number of days in which the password must consistently be changed and the strength of the password.
You can also see how many failed login attempts and what the systems failed login lockout period is.
When setting up an agent to login to the portal, you can define the initial password:-
Once the agent is logged in, they can change their password and contact details:-